Insured Account Policy & Terms and Conditions

1. Introduction

This Insured Account Policy (“Policy”) sets out the terms and conditions governing the Insured Account product offered by Muzmex (“Company”, “we”, “us”, or “our”). By opening or using an Insured Account, the client (“Client”, “you”, or “your”) agrees to be bound by this Policy in addition to the general Terms of Service and all applicable trading conditions.

This Policy is designed to provide a structured risk-management feature that limits downside exposure on a portion of deposited funds, subject to strict eligibility criteria, operational rules, and limitations outlined herein.

2. Definitions

For the purpose of this Policy:

• Insured Account: A trading account designated by the Company as eligible for capital protection under this Policy.
• Initial Deposit: The total amount of funds deposited by the Client at the time of activating the Insured Account.
• Insured Capital: The portion of the Initial Deposit eligible for protection, subject to limits and conditions defined herein.
• Insurance Fee: A non-refundable fee equal to 25% of the Initial Deposit, charged at the time of account activation.
• Insured Limit: The maximum loss threshold at which insurance protection becomes claimable.
• Equity: The real-time value of the trading account including open positions.
• Claim Event: The event where account equity falls to or below the defined threshold required to activate insurance.

3. Eligibility

3.1 The Insured Account is available only to Clients who explicitly opt into the product at the time of deposit.

3.2 The Company reserves the right to approve, reject, or revoke eligibility at its sole discretion.

3.3 The Client must comply with all platform rules, trading conditions, and applicable laws to maintain eligibility.

4. Insurance Fee

4.1 The Insurance Fee is fixed at 25% of the Initial Deposit.

4.2 The Insurance Fee is charged upfront and is non-refundable under all circumstances, including but not limited to voluntary withdrawal, account closure, or failure to meet claim conditions.

4.3 The Insurance Fee is not considered part of the Insured Capital and is not recoverable through insurance claims.

5. Scope of Protection

5.1 The Insured Account provides protection on the Initial Deposit subject to the conditions outlined in this Policy.

5.2 The protection is designed to limit downside loss but does not eliminate trading risk.

5.3 Profits generated from trading activities are not capped and remain fully withdrawable, subject to standard withdrawal policies.

6. Claim Conditions

6.1 A valid insurance claim can only be made when the account Equity falls to 0.5% or less of the Initial Deposit.

6.2 The Claim Event must occur under normal market conditions and in compliance with all trading rules.

6.3 Upon occurrence of a Claim Event, the system may automatically:

• Close all open positions; and/or
• Restrict the account from further trading activity.

6.4 The Client must formally request the insurance claim through the designated process provided by the Company.

7. Claim Payout

7.1 Upon approval of a valid claim, the Client shall receive 75% of the Initial Deposit.

7.2 The payout represents a partial recovery of the Initial Deposit and excludes:

• The Insurance Fee; and
• Any trading losses incurred.

7.3 The payout shall be processed within a reasonable timeframe as determined by the Company.

8. Claim Limitations

8.1 The insurance benefit can be claimed only once per Insured Account.

8.2 After a successful claim:

• The Insured Account will be closed or converted into a standard account at the Company's discretion.

8.3 Multiple claims, repeated claims, or claims across multiple linked accounts for the same deposit are strictly prohibited.

9. Withdrawals and Impact on Insurance

9.1 Any withdrawal made prior to a Claim Event automatically voids the Client's eligibility to claim insurance.

9.2 Once a withdrawal is executed, the Insured Account shall be treated as a standard trading account with no insurance protection unless a new deposit with insurance premium is made again.

10. Risk Controls and Platform Behavior

10.1 The Company may implement automated risk controls including but not limited to:

• Margin warnings;
• Position size limitations;
• Automatic liquidation of positions.

10.2 These controls are intended to ensure proper functioning of the Insured Account and do not guarantee prevention of losses.

11. Exclusions

The insurance protection does not apply in the following cases:

11.1 Breach of trading rules, including but not limited to abusive trading strategies, latency arbitrage, or market manipulation.

11.2 Fraud, misrepresentation, or use of false identity.

11.3 Technical abuse or exploitation of system vulnerabilities.

11.4 Extreme market conditions, force majeure events, or liquidity failures beyond the Company's control.

11.5 Any activity deemed by the Company to be in bad faith.

12. No Guarantee and Disclaimer

12.1 The Insured Account is a risk-management feature and not an investment guarantee.

12.2 The Company does not guarantee profits, returns, or preservation of capital beyond the defined payout conditions.

12.3 This Policy does not constitute insurance in the regulatory or governmental sense and is not backed by any third-party insurer.

13. Amendments

13.1 The Company reserves the right to modify, suspend, or terminate this Policy at any time.

13.2 Changes will be effective upon publication on the Company's website unless otherwise stated.

14. Governing Terms

14.1 This Policy should be read in conjunction with the Company's general Terms of Service.

14.2 In the event of any conflict, the Company reserves the right to interpret and enforce the terms at its sole discretion, subject to applicable laws.

15. Acknowledgment

By opening an Insured Account, the Client acknowledges that they:

• Understand the risks associated with trading;
• Accept the limitations of the Insured Account;
• Agree to all terms outlined in this Policy.